Contact Details
General Enquiries: info@callaconcepts.co.nz
Order Enquiries: orders@callaconcepts.co.nz
Accounts Enquiries: accounts@callaconcepts.co.nz
Frequently Asked Questions
Where are you based?
We are based in Auckland, New Zealand.
Can we pick-up orders?
No. We are online only, our production facilities do not allow for public entry.
How long for shipping?
Estimated Days: 1-2 North Island, 2-4 South Island, 7-10 International.
Do you offer Urgent shipping?
No. Unless very special circumstances apply.
Will you send me parcel tracking details?
Yes. An email notification is sent out once an order is booked for shipping.
When will my order be ready?
Please allow up to 5-10 business days for processing and dispatch. However, we often work well within this period.
